General

We make the process simple and easy. Simply enter your basic requirements and guidelines in Step 1, fill in your user details and payment information and submit your order. Within 48 hours you'll receive an email notification with a link to your completed creative. If you like the result you can download it, if you don't, then you can simply enter your modifications into the revision box.

Yes, we never use templates, all our designs are 100% customized to your needs.

All orders are completed within 48 hours. Once

Yes, we can rush your order. Simply select the Express option when ordering and we'll get out your design order within 24 hours.

You have 3 free revisions with any order you make. When logged into your account you can simply enter your comments into the revision box and our designers will follow your instructions and get you a revised creative asap.

That's up to you. If you have an image you'd like us to use you can upload it, otherwise we will use images from our own database. If you want us to include your logo then please upload it.

How detailed should I be with my instructions?

Yes. If you have any kind of custom order that is not covered on our site, simply contact us and we'll get back to you with a quote, timeline and deliverables.

Yes, we support all languages. Please provide us with an English translation of the text so that can we can better grasp the message you wish to send.

All your design files are conveniently and securely stored in your project portal available for download anytime.

Yes, every order comes with the original design files.

Banners Ads

Static banners include just one frame and have no movement in them. Animated banners include 3 to 4 frames and have basic slide show type movement.

The Plus package is our most popular option since it includes all of the 8 sizes most commonly used across online advertising channels, including Google Adwords.

It normally takes us about 24 hours.

Landing Pages

The standard landing page size is approximately 996x600 pixels.

Yes we can. Once you approve the design and download the image files we'll start working on the HTML conversion and have the final coded files ready within 24-48 hours.

Yes we can. Simply check the corresponding box under Additional Services.

It normally takes us about 48 hours for landing pages.

Websites

Our website product includes a basic informational site for your company and products. The basic setup includes three pages such as a homepage, an about us page and a contact us page.

Yes, simply add additional pages on the product page before adding to cart.

It normally takes us about 48 hours for websites.

Yes we can. Once you approve the design and download the image files we'll start working on the HTML conversion and have the final coded files ready within 24-48 hours.

Yes we can. You can choose that option before adding to your cart. Once the order is complete we will can contact you to discuss uploading your website.

Branding/Logos

Each package includes a different number of logo concepts to choose from. Out of the various concepts we design you may choose once concept to revise or download.

The Silver package is our most popular option since it includes 5 concepts from which you are able to choose your favorite one.

It normally takes us about 24 hours.

Email Designs

The standard email design size is approximately 550x800 pixels. If you need a custom size enter it in the Custom Size box in the form of Step 1.

It normally takes us about 48 hours for emails.

Yes we can. Once you approve the design and download the image files we'll start working on the HTML conversion and send you the final files within 24-48 hours.

WordPress Themes

No you don't. Just give us sufficient guidelines to follow so we get a sense of the look and feel you'd like the design to portray.

Yes we can. It can get pretty complicated so if you don't have an experienced programmer that has done this already you should probably choose this option. Simply provide us with your username and password and we'll install the theme for you.

Yes we can. If you choose that option at checkout, once you approve the design we'll start working on the code conversion and send you the final files within 24-48 hours.

Shopify Stores

Yes. We offer a 60 min. consultation to talk through your questions and needs in deoth.

Icons & Graphics

Yes. All the work we do is custom. You will own the rights to the graphics and receive the original design files at the end of the project.

Print

Yes. You can upload your professional printer's templates and note the requirements in the order.