Do I own all the work you do?

Yes, all the work we do is custom. You will own the rights to the graphics and receive the original design files at the end of the project.

Can I get the original design and code files after my order is complete?

Yes, every order comes with the original design and development files.

What if I am not completely happy with my order?

You have Unlimited free revisions with any order you make. We keep working

How detailed should I be with my instructions?

You can be very general or very specific. If you know exactly what you want then give us detailed instructions our Designers can follow. If you’re not sure what you want simply provide us with the text, a general guideline and our designers will take care of the rest.

Are all your designs fully custom?

Yes, we never use templates, all our designs are 100% customized to your needs.

What logo package should I choose?

The Silver package is our most popular option since it includes 5 concepts from which you are able to choose your favorite one.

What is the difference between the three logo packages?

Each package includes a different number of logo concepts to choose from. Out of the various concepts we design you may choose one concept to move forward with.

Can I send my printer’s template to you?

Yes. You can upload your professional printer’s templates and note the requirements in the order.

Can you convert the email design to HTML?

Yes, we can. Once you approve the design and download the image files we’ll start working on the HTML conversion and send you the final files within 48-72 hours.

What is a standard email size?

The standard email design size is approximately 550×800 pixels.
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