FAQ

How long does it take to get the creative once the order is placed?

All orders are completed within 48 hours. Once the creative is ready you'll receive an email notification.

What if I'm not happy with the design?

You have 3 free revisions with any order you make. When logged into your account you can simply enter your comments into the revision box and our designers will follow your instructions and get you a revised creative asap.

How much does it cost?

An individual banner is $49, the price goes all the way down to $11 if a package is chosen. One logo concept is $89, or $49 if a package is chosen. Landing pages and email campaigns start at $299.

How does it work?

We make the process simple and easy. Simply enter your basic requirements and guidelines in Step 1, fill in your user details and payment information and submit your order. Within 48 hours you'll receive an email notification with a link to your completed creative. If you like the result you can download it, if you don't, then you can simply enter your modifications into the revision box.

Who are your designers?

Our designers are experienced and skilled in all aspects of web design. Quality is what drives our business and that's why we only employ top designers.

What payment methods do you accept?

We accept all major credit cards.

Do you make custom size banners, landing pages and other design work?

Absolutely. For banners, landing pages and email campaigns you can simply enter your required custom size creative in Step 1 of our process. For all other types of items please contact us.

Do you design full websites and other custom creatives?

Yes. If you have any kind of custom order that is not covered on our site, simply contact us and we'll get back to you with a quote, timeline and deliverables.

Do you design flash banners?

Absolutely. Flash banners cost more to design because they are quite complex. Flash graphics are streaming like a movie as opposed to animated gif banners which are made of 3-4 frames.

Can you work with languages other than English?

Yes, we support all languages. Please provide us with an English translation of the text so that can we can better grasp the message you wish to send.

I need my order immediately, can you rush it?

Yes, we can rush your order. Simply click the "Express" button on the bottom of Step 1 and we'll get out your order within 24 hours.

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